A typical question is whether BPO is the same as a call center. Whilst there’s overlap, they’re not equivalent. Call centers can be a subset of BPO, specifically below entrance-office BPO, focusing on customer interactions like managing inquiries or problems. That communication might not take place as fluidly, making breakdowns https://bpo-malaysia98531.educationalimpactblog.com/59094046/considerations-to-know-about-outsourcing-3-types